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Terms & Conditions


YOUR PURCHASE OF PRODUCTS FROM US CONSTITUTES YOUR AGREEMENT TO FOLLOW THESE TERMS AND CONDITIONS AND TO BE BOUND BY THEM.


These Terms and Conditions May Change
The Logan Institute reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our website.


Membership and Purchase
By signing up at and purchasing from The Logan Institute, you authorize being a customer of The Logan Institute store and you have all binding rights to customers shopping at The Logan Institute store.


User Feedback
We welcome your comments about our Website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively “Comments”) sent to our Website shall be and remain the exclusive property of The Logan Institute. Your submission of any such Comments shall constitute an assignment to The Logan Institute of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the feedback. The Logan Institute will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.


Disclaimer
This Website and all Content available on this website are provided on an “as is” basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this website, that your use of this Website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Website, and that The Logan Institute shall not be liable for any damages of any kind related to your use of this website.
 

Website Content and Information
The information presented on this Website should not be used in place of a physician or other professional medical advice. If you think you might be experiencing a medical problem or condition, contact your regular health care provider immediately. Do not use this Website to diagnose a health problem or disease. Information and statements about dietary supplements have not been evaluated by the Food and Drug Administration, and are not meant to diagnose treat, cure or prevent any disease.


This site is not intended to provide medical advice, diagnosis or treatment. The products, information, services and other content provided on and through this Website, including information that may be provided on the Website (directly or via linking to third-party sites by a healthcare or nutrition professional, are provided for informational purposes only. Please consult with your physician or other healthcare professional (collectively, “Healthcare Professional”) regarding any medical or health-related diagnosis or treatment options.


The information provided on this Website and Linked Sites (as defined), including information relating to medical and health conditions, products, and treatments, is often provided in summary or aggregate form. Again, it is not intended as a substitute for advice from your Healthcare Professional, or any information contained on or in any product label or packaging.


You should not use the information or services on this Website for diagnosis or treatment of any health issue or for prescription of any medication or other treatment. You should always consult with your Healthcare Professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should also consult your Healthcare Professional regarding any interactions between any medication you are currently taking and nutritional supplements.


Right to Take Down Content
The Logan Institute shall have the right in our sole discretion to edit, refuse to post or remove any material submitted to or posted on www.theloganinstitute.org at any time without notice. Without limiting the foregoing, we shall have the right to remove any material that we find to be in violation of the provisions hereof or otherwise objectionable, and the additional right to deny any user who fails to conform to any provision of these Terms and Conditions access to the website or any part thereof.


Inaccuracy Disclaimer
From time to time, there may be information on our Website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. The Logan Institute reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).


Products, Contents, and Specifications
All features, content, specifications, products and prices of products and services described on www.theloganinstitute.org, are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. The Logan Institute and its suppliers make all reasonable efforts to accurately display the attributes of products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on The Logan Institute web store at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from The Logan Institute web store. By placing an order, you represent that the products ordered will be used only in a lawful manner.


Return Exceptions
The Logan Institute team will have full discretion to accept returns and exchanges. Accepted Returns must be sealed in original container in excellent condition. Non-sealed items are non-exchangeable. Alpha Stim Units, nebulizers, food items, probiotics, homeopathics, skin care products, such as Holistica, sale items and Austin Air products are non-exchangeable and non-refundable.


Orders and Returns
The Logan Institute guarantees satisfaction. If a customer is not pleased with any product we sell, we will offer a refund or exchange, according to the discretion of The Logan Institute team and after investigation. Products may be eligible for a refund, or an exchange within 30 days from the date of your order from www.theloganinstitute.org or payment made at The Logan Institute with a valid sales receipt or www.theloganinstitute.org packing slip. There will be a 2% restocking fee for all returned items.


The exchanged product is to be the same retail price as that of the returned product. If the exchanged item is a higher price than the returned item, the customer will then be required to pay the balance due.


If you receive a damaged or defective item, contact The Logan Institute within 21 days of delivery at 317-598-4325. Please supply us with your order number and item number from your original confirmation e-mail. We will also need your e-mail address and phone number. The Logan Institute will make every reasonable effort to replace the item in a timely manner. We cover shipping charges if there was damage to the item due to shipping. In case of a return (not exchange) of a product that is not in a damaged condition, it is the customer’s responsibility to pay for the shipping costs to ship the product back to The Logan Institute.
 

Shipping
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason.


International shipment rates vary based on total package weight and final destination. Pricing on the Sites does not include duties, insurance costs, tariffs, or value-added taxes (VAT), sales taxes or similar taxes. At this time, subject to change in our exclusive discretion, all international orders are shipped via UPS and take approximately 7-10 days for delivery. Free shipping promotions do not apply to international orders.


With respect to shipments of Products to consumers, wherever they may reside, title to Products will be shipped FOB our plant and all risk of loss shall pass to you immediately upon our delivery of the Products to the common carrier. You are solely responsible for providing us with accurate shipping information and a valid phone number or email address. In the event that any Product is returned to us as a result of your failure to provide us with accurate shipping information, you shall be responsible for any additional shipping fees or other charges that may be applied to the return of the Product to us or in re-sending the Product to you.


Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can’t be delivered due to an address error, or orders seized by Customs.


Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments

 

The Logan Institute reserves the right to choose shipping carriers and methods. Shipping rates are subject at any time to change with prior notice to the customer.


Fees
For all charges or deposits for any events, products and/or services ordered by you on or through The Logan Institute or its vendors or agents will bill your bank card or alternative payment method offered by The Logan Institute and you agree to pay all such charges or deposits. When you provide bank card information, account numbers or other information necessary to facilitate payment to us or our vendors, you represent to us that you are the authorized user of the bank card that is used to pay for the products and services. In the event legal action is necessary to collect on balances due, you agree to reimburse The Logan Institute and its vendors or agents for all expenses incurred to recover sums due, including attorneys’ fees and other legal expenses. You are responsible for purchase of, and payment of charges for, all Internet access services and telecommunications services needed for use of the Web Site. You understand that we will hold and store such bank card or payment information to facilitate payment and deposit, damage reimbursement, and other liability purposes.


General
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision by us. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of our Terms and Conditions remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Web Site or our Terms and Conditions must be filed within one (1) year after such claim or cause of action arose or be forever barred.


Revisions to These Terms and Conditions
These Terms and Conditions, and any other documents and policies referenced herein, constitute the complete and exclusive understanding between The Logan Institute and you relating to the subject matter hereof and supersedes any prior versions of these Terms and Conditions as well as all prior or contemporaneous understandings, agreements, communications, and/or advertising with respect to such subject matter.

Orders and Returns
Terms & Conditions

Privacy Policy

Privacy Policy

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

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The Information We Collect:

This notice applies to all information collected or submitted on the Pine Pharmacy website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name

  • Address

  • Email address

  • Phone number

  • Credit/Debit Card Information

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On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

  • Name

  • Address

  • Phone Number

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The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

 

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

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We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

 

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

 

You can register with our website if you would like to set up a personal account where you can save your favorite items for quick and easy reordering.

 

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

 

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

 

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

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The Logan Institute is dedicated to being 100% HIPAA compliant. If you have any questions concerning our compliancy, please contact us using the information below.

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 317-598-4325 or send us an email at pharmacy@loganmd.com.

 

Coming Soon

Customer Support

At TLI, we prioritize your health and wellbeing. If you have any questions or concerns about our products, please don't hesitate to reach out to our team. Fill out the form below or call (317) 598-4325, and we'll get back to you as soon as possible.

We're Here to Help!

Have a question about a product or The Logan Institute? Fill out the form with any query on your mind and we'll get back to you as soon as possible.

Thanks for Contacting Us!

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